Chatlio is all about Live chat with visitors directly from Slack. Chatlio is live chat that is fully integrated with Slack. So users don’t have to use another chat client; they can use existing Slack account to communicate with customers.
Chatlio enables Real Time chat with your website visitors. With Chatlio user can begin chatting right away. Chatlio is a perfect compliment to Slack. Users does not need any additional browsers tabs or software. All user have to do is sign up at Chatlio & use your existing Slack Account to talk with your customers. Using the same Slack software also simplifies the headache of maintaining another software. Chatlio also gives an option of customization where user can select the widget style that goes along with the website.
AzureDesk is very happy to announce its integration with Chatlio. So now Customer can user AzureDesk as help Desk Software, Slack as internal chat tool & Chatlio to communicate with website visitors. Since Chatlio is integrated with slack a company does not have to invest in one more browser, Slack used for internal communication can also be used for customer interaction. Chatlio also provides information about visitors such as browser & location data. With AzureDesk & Chatlio integration there is nothing more that can be asked by any businesses for an efficient customer support.
AzureDesk also makes it possible to track all the conversation with website visitors by converting entire conversation log into a ticket with a unique ticket id#. After the chat is completed with website visitor all agent have to do is type in “/ticket” & chat conversation is converted into ticket for reference. By doing this Agent can follow up with prospect customers & have all its information & entire chat history all the time in order to ensure customer is provided all the required information. This also helps in converting website visitor into a Customer.
Setting up Chatlio is also extremely easy. In order to setup Chatlio with AzureDesk user have to login in AzureDesk as Admin and Add Slack info to AzureDesk & authorize to access the slack channel and you are done! Follow this guide to set Chatlio integration with AzureDesk
AzureDesk also provides with a free trial for 14 days before you make any decision. Trial